Environmental Health and Safety Customer Satisfaction Survey
Environmental Health and Safety (EHS) is committed to excellent customer service. By taking a few moments to complete this survey, you will be helping us to identify areas where we might need to focus our attention. Please feel free to contact Brenda Osthus, EHS Director, at 472-4927 or
bosthus1@unl.edu
if you would rather comment verbally or outside of the parameters of this survey. Your participation is greatly appreciated.
Your Name:
Campus Phone:
Campus Address:
How frequently do you request services from EHS?
-- Select --
At Least Weekly
At Least Monthly
Less than 6 times per year
Less than 4 times per year
Less than 2 times per year
Annually or less
Your primary mode of communication with EHS staff is through:
-- Select --
E-mail
Campus Mail
Telephone
EHS Webpage
Face-to-Face contact
via other UNL service units
through your BMR
Select the choice that best describes your answer
SA Strongly Agree
SWA Somewhat Agree
A Agree
D Disagree
SWD Somewhat Disagree
SD Strongly Disagree
1. EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised.
SA
SWA
A
D
SWD
SD
2. EHS staff can be counted on to do it right the first time.
SA
SWA
A
D
SWD
SD
3. EHS staff are competent, knowledgeable, courteous, and professional.
SA
SWA
A
D
SWD
SD
4. EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance.
SA
SWA
A
D
SWD
SD
5. EHS staff are accessible and available when you need them.
SA
SWA
A
D
SWD
SD
Please use the space below to provide any comments you wish regarding EHS.
Comments related specifically to areas where we excel and areas that have the greatest potential for improvement are particularly helpful.